Track My Order
At CA Patioslife, we aim to provide fast and reliable delivery with full transparency at every step. This page allows you to easily check the status of your order once it has been shipped.
1. Order Tracking Information
Once your order has been processed and dispatched, you will receive a Shipping Confirmation Email that includes:
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Your unique tracking number
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The courier handling your shipment
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A direct link to track your package online
You can track your shipment through the official website of the assigned courier:
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Canada Post
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UPS
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FedEx
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Purolator
Important: Tracking updates may take up to 24 hours to appear after the first scan.
2. Delivery Timeframes
Order Processing Time:
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1–2 business days (Monday–Friday, excluding holidays)
Estimated Delivery Time After Dispatch:
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Standard Delivery: 2–7 business days for most locations in Canada
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Remote & Northern regions: 5–12 business days
Peak Seasons & Delays:
During holiday periods, severe weather, or courier disruptions, delivery times may be extended. We always work to dispatch orders as quickly as possible.
3. Didn’t Receive Your Tracking Number?
If you have not received a tracking email within 3 business days of placing your order:
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Check your spam or junk folder
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Verify the email address used at checkout
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Contact our support team for assistance
We are happy to resend your tracking information or help check your order status.
4. Need Help With Your Delivery?
If your tracking number is not updating, shows an error, or your package appears delayed, our support team is here to assist.
📧 Email: support@patioslife.ca
We will contact the courier on your behalf and help ensure your order arrives safely.
5. Our Commitment
At CA Patioslife, we focus on ensuring your shopping experience is smooth, transparent, and worry-free — from checkout to delivery.
If you need any assistance, please reach out anytime. We're always here to help.