OVERVIEW
This website, Patioslife.ca, is operated by EVERBRIGHT TRADE LIMITED, a limited company registered in Hong Kong (Company Registration No. 77610383). Throughout the site, the terms “we,” “us,” and “our” refer to Patioslife. Patioslife provides this website, including all information, tools, and services (collectively, the “Service”), to you conditioned upon your acceptance of these Terms of Service (“Terms”) and all other policies referenced herein.
By accessing our website and/or purchasing products from us, you engage in our Service and agree to be bound by these Terms. These Terms incorporate by reference our Privacy Policy, Shipping Policy, Refund & Return Policy, and Warranty Policy, each of which is available on our website.
Any new features or tools added to the store shall also be subject to these Terms. We reserve the right to update, modify, or replace any part of these Terms by posting changes to this page. Your continued use of the website constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that:
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You are at least the age of majority in your province or territory of residence; or
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You are the age of majority and have given consent for any minor dependents to use this site under your supervision.
You must not use our products or Service for illegal or unauthorized purposes, including violations of Canadian federal, provincial, or municipal laws. You must not transmit any destructive code, including worms or viruses. Any breach of these Terms will result in immediate termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone at any time for any reason, including suspected fraud, abuse, chargeback risk, or unauthorized resale.
You understand that non-payment data submitted through the Service may be transferred unencrypted over various networks and adapted to technical requirements. Payment information is always encrypted during transmission and handled in accordance with PCI DSS standards.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission. Section headings are for convenience only and do not limit the Terms.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
Although we take reasonable measures to maintain accuracy, errors may occasionally occur relating to product descriptions, pricing, availability, or other information. Materials provided on this site are for general reference only. You agree that it is your responsibility to verify information as needed.
We are not liable if the information on this site is inaccurate, incomplete, or outdated. However, we will correct errors as soon as they are identified.
SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES
All product prices are listed in Canadian Dollars (CAD) and may change without notice.
We reserve the right to modify or discontinue any part of the Service without notice. We are not liable to you or any third party for modifications, price changes, or discontinuation, provided that confirmed orders already accepted will be honoured.
SECTION 5 – PRODUCTS & SERVICES
Some products or services may be available exclusively online and may have limited quantities. All returns or exchanges must comply with our Refund & Return Policy.
While we strive to display product images and colours accurately, actual colours and details may vary due to display differences or manufacturing updates.
We reserve the right to:
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Limit sales to any person, household, geographic region, or jurisdiction;
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Limit quantities purchased per customer or per order;
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Discontinue any product at any time;
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Update product descriptions or pricing at our sole discretion.
We do not guarantee that any product or service will meet every individual expectation.
SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION
We may refuse, cancel, or limit any order placed with us. Restrictions may apply to orders using the same customer account, credit card, billing address, or shipping address.
If an order is cancelled or modified, we will attempt to notify you using the contact information provided at checkout.
You agree to provide complete, accurate, and up-to-date purchase and account information and to promptly update your email address, billing address, and shipping address as required.
We accept the following payment methods:
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Visa, MasterCard, American Express, Discover
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PayPal
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Apple Pay, Google Pay
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Klarna (subject to approval)
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Afterpay (subject to approval)
We do not store full credit card numbers on our servers.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we neither control nor monitor. You acknowledge that these tools are provided “as is” and “as available” without any warranties. You should review the applicable terms from the relevant third-party provider.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, or services available through our website may include materials provided by third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content and assume no liability for third-party materials, websites, or services.
You are responsible for reviewing third-party policies before engaging in any transaction.
SECTION 9 – USER COMMENTS, FEEDBACK & SUBMISSIONS
If you submit comments, ideas, suggestions, or other materials (“comments”), you agree that we may edit, copy, publish, distribute, and use such comments in any medium, without obligation to maintain confidentiality, pay compensation, or respond.
You agree that comments will not violate intellectual property rights, privacy rights, or contain unlawful, defamatory, abusive, or obscene material. You are solely responsible for your comments.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy, which complies with PIPEDA and applicable provincial privacy laws, including Quebec Law 25, where relevant.
SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
From time to time, the site may contain typographical errors or omissions related to product descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct such errors and to update or cancel orders affected by inaccurate information.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content:
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For unlawful purposes
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To solicit unlawful activity
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To violate any federal, provincial, or municipal regulations or bylaws
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To infringe intellectual property rights
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To harass, defame, abuse, harm, or discriminate
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To upload malware
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To collect personal information
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For phishing, spamming, crawling, or scraping
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To interfere with security features of the Service
We may terminate your access for violations.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, secure, or error-free.
Except where prohibited by law, the Service and all products are provided “as is” without warranties of any kind, express or implied.
To the fullest extent permitted by Canadian law, Patioslife and its affiliates shall not be liable for indirect, incidental, punitive, or consequential damages, including loss of profits, revenue, data, or replacement costs.
Nothing in these Terms limits liability for death or personal injury caused by negligence or fraudulent misrepresentation.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Patioslife and its affiliates, employees, contractors, and suppliers from any claims or demands arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is held unlawful or unenforceable, that provision shall be enforced to the maximum extent permitted, and the remainder shall remain in effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either you or us. You may terminate by ceasing use of the site. We may terminate your access immediately if you violate any of the Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms and any policies linked herein constitute the entire agreement governing your use of the Service. Any ambiguity shall not be interpreted against the drafting party.
SECTION 18 – CHANGES TO TERMS
You may review the latest version of the Terms at any time on this page. Updates become effective upon posting. Continued use of the Service constitutes acceptance.
SECTION 19 – CANADIAN PRIVACY NOTICE SUPPLEMENT
19.1 Compliance with PIPEDA & Provincial Laws
We handle personal information in compliance with PIPEDA and relevant provincial laws. You may have rights to access, correction, withdrawal of consent, and complaint to:
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The Office of the Privacy Commissioner of Canada, or
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Your provincial privacy authority.
Requests may be submitted to support@patioslife.ca. We will verify your identity and respond within legally required timelines.
19.2 Do Not Track Signals
Our website does not currently respond to Do Not Track signals. We may update this practice if industry standards evolve.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms of Service should be directed to:
Address: 1362 Tonolli Rd #2, Mississauga, Ontario, L4Y 4C2, Canada
Email:support@patioslife.ca
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM ET Toronto Time
We aim to respond to inquiries within 24–48 hours.